Contact Us
Updated By CanadaCasinos editorial team19+ · how we rate
CanadaCasinos is an independent guide to online casinos for players in Canada. This page explains who runs the site and how to reach us about the content we publish.
Who runs CanadaCasinos
The site is operated by Qamarion Interactive FZCO, the company responsible for its content, its affiliate partnerships and the processing of any personal data you send us.
Qamarion Interactive FZCO
Dubai Silicon Oasis Headquarters, Dubai Silicon Oasis, Dubai, United Arab Emirates
Email: [email protected]
How to reach us
Email is the only contact channel for the site. We do not run a telephone line, a live chat or a postal service for reader questions, and we do not answer messages sent through social networks. Write to [email protected] and we will reply from the same address.
The quickest replies go to messages that name the page you are writing about, quote the sentence or figure that looks wrong and, where you can, link to the source that shows the current information. We check every correction against the casino's own terms or the regulator's public records before we change a page.
Problems with a casino
CanadaCasinos does not operate any casino, does not hold player accounts and cannot see or change your balance, bonus or withdrawal. If you have a dispute with a casino, contact its support team first and keep a copy of your messages. Casinos registered in Ontario fall under the Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario, and Alberta's regulated online market is overseen by AGLC; an offshore casino has to be approached through the complaints process of the authority that licensed it. We are glad to hear about a casino that does not pay, because it affects how we review it, but we cannot act on your behalf.
Help with gambling
The telephone number shown in our footer belongs to ConnexOntario, a free and confidential helpline that answers 24/7 on 1-866-531-2600. It is an independent support service for anyone worried about gambling, not a contact number for CanadaCasinos. Outside Ontario, your provincial responsible gambling service offers the same kind of help. Online gambling is for adults only: 19+ (18+ in Alberta, Manitoba and Quebec).